Stance Infiknit

Stance Infiknit Guarantee

Not all of our socks come with our Infiknit Lifetime Guarantee. The quickest and easiest way to check this is to examine the inner cuff of your socks for the Infiknit Logo. If you are unsure, a KPS representative can check for you. We stand by our Infiknit product. So much that we are guaranteeing it for life. No catch. If it rips, tears, or develops a hole, we’ll send you a new pair. If you have an issue, follow the steps below and we will replace it.

Here's how it works: 

1. Send an email with the subject line “Infiknit Guarantee” to cs@stance.ca containing clear photos of your product. Please include the following information:
   1. Your full name and shoe size
   2. Your shipping address
   3. Photos of all the information on the inside cuff of the sock
   4. Clear close-up photos of the problem areas in the sock
   5. Photo of the entire pair

1. A KPS (Keeping People Stoked) representative will review your claim and respond as soon as possible. If your claim is approved, we will offer a replacement pair in the same style with free standard shipping. If the style is no longer available, we will offer a pair of your choice of equal value. Please allow four to six weeks for processing.